How can I contact you?

You can:

Call Us: 01623 645300

Email Us:

Do you ship internationally?

Unfortunately we do not ship internationally.

How do I cancel my order?

Please let us know as soon as possible if you need to cancel your order. It may not always be possible to cancel your order.

How soon will I receive my order?

All our products are handmade. We aim to make and dispatch every order within 5 working days. Please bear in mind that at busy times, like Christmas, this wait time may be slightly longer.

Do your products contain palm oil?

When a product requires palm oil, we always make sure that we use sustainable palm oil.

What is the postage cost?

We post our products with Royal Mail. 1st Class postage is £4 and second class postage is £3. Orders over £30 receive free second class postage.

Are all your products Vegan?

Most of our products are Vegan, however some do use honey or beeswax. We state on the listing if the product is not Vegan, so keep an eye out if you’re not sure!