Your frequently asked questions about Scrub soaps are below! Learn more about what we do. If you can’t find the answer to your question, please contact us and we will do our best to help.

How can I contact you?

You can:

Call Us: 01623 645300

Email Us: info@scrub-scrub.com

Do you ship internationally?

Unfortunately we do not ship internationally.

How do I cancel my order?

Please let us know as soon as possible if you need to cancel your order. It may not always be possible to cancel your order.

How soon will I receive my order?

All our products are handmade. We aim to make and dispatch every order within 5 working days. Please bear in mind that at busy times, like Christmas, this wait time may be slightly longer.

Do your products contain palm oil?

When a product requires palm oil, we always make sure that we use sustainable palm oil.

What is the postage cost?

We post our products with Royal Mail. 1st Class postage is £4 and second class postage is £3. Orders over £30 receive free second class postage.

Are all your products Vegan?

Most of our products are Vegan, however some do use honey or beeswax. We state on the listing if the product is not Vegan, so keep an eye out if you’re not sure!

These are our most frequently asked questions. If you can’t find the answer you’re looking for, please use our contact for, email us on info@scrub-scrub.com, or call us on 01623 645300.